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Caregiver Services: Questions to Ask Your Caregiver

August 15, 2018


Questions You Should Ask When Hiring Caregiver Services

At 417 Home Care Services, we understand that for many seniors, the home they live in is a special place. They may have shared their home with a beloved spouse for many years, and they may feel much more comfortable at home than any other place. Home caregiver services are a fantastic way for seniors who love their home to continue living there longer, but hiring a caregiver can be a nerve-racking experience. You want to make sure you find someone you can trust who fits your loved one’s personality and needs. When you are interviewing a caregiver, be sure to ask the right questions. Read on as we discuss some pertinent questions below.

#1. How Long Have You Been Providing Home Care? 
When choosing caregiver services, you will want to find someone who is experienced and has provided private home care in the past, so ask about how long they have been working in the field and what they have learned in their career. You will also want someone who will know how to handle your loved one’s needs. If your loved one has a specific condition, such as dementia, ask them if they have experience working with that type of health condition.

#2. What is Included in Your Care Plan? 
Most home care plans will include assistance with housework and personal grooming, assistance with errands, and medication reminders. Check to ensure that your caregiver service will meet all the basic expectations you have for home care. If you have any specific requests or any specific needs, ask if you can work them into the care plan, perhaps there is a beloved pet at home or heavy winter weather, will the caregiver service accommodate these circumstances and fulfill their responsibilities?


If your loved one has a medical condition that needs specialized care, Haven Home Health services may be a better option than caregiver services. Home health services deliver medical treatment in the home, with a qualified medical team that will address specific healthcare needs.

#3. Does the Agency Require Training of its Caregivers? 
Not every caregiving agency abides by the same standards, so you may have to ask pointed questions to find out exactly what policies and qualifications each agency follows. What is the quality assurance process if you have a problem with the caregiver? Ask about the qualifications and training that caregivers receive. For example, are they certified in CPR? Make sure that you know what the standards are at each agency, so you can best ensure excellent care for your loved one.

#4. What if I Need Help After Business Hours? 
There may be times that your loved one needs home care assistance after business hours, which is a service that not every agency can offer. Ask if the agency has anyone on call if your loved one needs help after normal business hours or in case of emergency. 417 Home Care offers 24/7 on-call assistance, but some agencies do not.  Before you sign up with a home care agency, be sure that the service will be available when you need it.

Caregiver Services at 417 Home Care 
When you are evaluating caregiver services, it pays to take the time to ask the right questions. You will want to find an agency and a caregiver that you can trust to care for your loved one and meet their needs when it really counts. When you are making your decision, consider the excellent caregiver services from 417 Home Care Services. Reach out to discover everything we can offer! Contact us on our website or by phone at (417) 731-7087.

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